Chase Brokerage vs Fidelity: Which is the Better Investment Platform?

Investing your hard-earned money is an important financial decision. Choosing the right brokerage to work with can impact your returns and overall experience. Two major players in the online brokerage space are Chase and Fidelity. But which one is better for your needs?

Chase Brokerage vs Fidelity
Chase Brokerage vs Fidelity

In this comprehensive guide, we’ll compare Chase brokerage and Fidelity on key factors like fees, investment choices, platforms, research tools, customer service and more. By the end, you’ll have all the information you need to decide which brokerage is the superior choice.

Overview of Chase Brokerage and Fidelity

Chase brokerage services are offered through JPMorgan Chase, one of the largest banks in the United States. Their investing platform allows you to trade stocks, ETFs, mutual funds and fixed-income products.

Fidelity is one of the biggest full-service brokerages. They provide investing and retirement services for over 40 million individual and institutional clients. Fidelity offers trading for stocks, ETFs, options, bonds, mutual funds, annuities and more.

Both companies have been around for decades and manage trillions of dollars in client assets. They’ve earned solid reputations for security, technology, service and transparent pricing.

Now let’s take a deeper look at how Chase and Fidelity compare across major categories:

Fees and Account Minimums

Pricing is an essential factor when selecting an online brokerage. You want low fees so you keep more of your investment returns. We’ll examine the commissions, account fees and minimums charged by each firm.

Trading Commissions

Chase brokerage offers $0 stock and ETF trades for all account types. This matches Fidelity’s $0 equity and ETF commissions. Both brokerages eliminated these trading fees in October 2019 as part of an industry-wide move.

Prior to this, Chase had charged $4.95 per stock or ETF trade. Fidelity’s retail pricing was $4.95 or $7.95 based on account size and activity level. By removing commissions, investing is now more accessible for all types of traders.

When it comes to options, the two brokers diverge. Chase charges $0 plus $0.65 per contract for options trades. At Fidelity, options cost $0 to trade plus $0.65 per contract if you place less than 30 trades per quarter. Active options traders can qualify for $0.00 plus $0.50 per contract with 30+ trades per quarter.

So Fidelity has lower options fees for high-volume traders. But for infrequent options trading, the costs are nearly identical at both firms.

Account Fees

Chase and Fidelity provide standard brokerage accounts with no annual account service fees. You can also open retirement accounts like IRAs with no annual fees.

Any inactive account fees? Fidelity charges a $100 low balance fee for retail brokerage accounts that have less than $2,500 and no trading activity for the previous 12 months. With Chase, there are no maintenance fees or inactivity fees for any standard account.

Margin interest rates are currently the same at both brokerages:

  • Base margin rate: 8.325%
  • Broker call rate: 9.325%

On margin requirements, Chase sets a house minimum of 30% for long stocks and 100% for short sales. Fidelity’s margin requirements vary from 25% to 100% based on share price and market volatility.

For investors who maintain larger balances, Fidelity has a key advantage. Their Flagship Services program offers enhanced benefits, service and lower margin rates for accounts over $1 million. Chase doesn’t currently have a comparable premium program.

Account Minimums

You can open a taxable brokerage account or IRA at Chase and Fidelity with no minimum opening deposit. And there’s no minimum balance required to maintain either standard or retirement accounts.

However, Fidelity does impose higher minimums for its advanced platforms:

  • Fidelity Go (robo-advisor) – $10 minimum
  • Fidelity Personalized Planning & Advice – $50,000 minimum
  • Fidelity Wealth Services – $250,000 minimum

With Chase, you get access to all brokerage features and platforms regardless of your account balance. Lower minimums make their services available to more investors.

Investment Products and Trading Platforms

A top priority for any brokerage customer is access to a wide range of investment products. The trading platforms and apps are also key to efficiently managing your portfolio. Here’s how Chase and Fidelity stack up in these categories:

Investment Products

Chase Brokerage provides all the main securities you’ll need:

  • Stocks and ETFs – access to US and international exchanges
  • Mutual funds – over 21,000 no-load, no-transaction-fee mutual funds
  • Bonds – corporate, municipal, treasury and CDs
  • Options – equity/index options and covered calls
  • IPO access – invest in initial public offerings

Fidelity allows you to trade the same securities but offers a few additional asset classes:

  • Stocks and ETFs – US and international, OTCBB, pink sheets
  • Mutual funds – over 10,000 funds with no transaction fee
  • Bonds – corporate, municipal, treasury, CDs, preferred securities
  • Options – equity, index, multi-leg option strategies
  • IPO access – new issue offerings through Fidelity Capital Markets
  • Alternative investments – private equity, hedge funds, managed futures
  • Precious metals – gold and silver bullion

The biggest advantage for Fidelity is alternative investments. These include private equity, venture capital, hedge funds, managed futures, and precious metals. Chase does not currently provide brokerage access to these assets.

Both brokers offer robust fixed-income inventories. But Fidelity has preferred stocks and a larger bond selection including foreign sovereign debt.

Overall, Fidelity gives you access to a wider range of security types to build a diversified portfolio.

Trading Platforms

For active trading and portfolio management, you’ll be using the brokerage website and mobile apps extensively.

Chase You Invest Trading Platform

Chase offers brokerage services through the You Invest platform and mobile app. Key features include:

  • Streaming quotes, news, research, charts and watchlists
  • Screeners to search for stocks and ETFs
  • Customizable trade tickets
  • Price alerts and notifications
  • Loan management tools
  • Educational resources and videos

You Invest is easy to use for beginners. But active traders may find the tools too basic. The streaming data and charting lack some functionality compared to more advanced platforms.

Fidelity Trading Platforms

Fidelity delivers trading through two main experiences – the standard Fidelity website and Active Trader Pro desktop platform.

The Fidelity website provides complete access to trading, research, planning tools, education and account management. Platform highlights:

  • Customizable quotes, watchlists, news feeds
  • Screeners for stocks, ETFs, mutual funds and options
  • Integrated trading ticket and order status
  • Real-time streaming for quotes, charts, news, research
  • Options strategy builder to visualize risk/reward
  • Portfolio analysis tools like asset allocation and risk metrics

For advanced traders, Fidelity offers Active Trader Pro – a highly customizable trading platform. Features include:

  • Multi-monitor setup with watchlists, charting, news, orders
  • Level II quotes and market depth analysis
  • Customizable layouts and shortcuts
  • Advanced options tools – strategy builder, profit/loss modeling
  • Streamlined order entry system – one-click trading, hotkeys
  • Charting – 100+ technical indicators, studies, drawing tools
  • Enhanced screening for fundamentals, technicals, options
  • Automated trading – system tests, strategy backtesting
  • Custom plugins and addons for efficiency

Active Trader Pro provides an in-depth market analysis workspace for day traders. The standard Fidelity platform has also improved options trading capabilities in recent years. Overall, Fidelity delivers a more robust trading experience compared to Chase’s tools.

Mobile Apps

Chase You Invest is available as a mobile app for Android and iOS devices. You can manage accounts, trade, deposit checks, and monitor positions and orders. Streaming quotes, charts, news and research are integrated. The layout is simple and intuitive for mobile users.

Fidelity also offers free iOS and Android apps. The standard Fidelity app allows mobile trading, watchlists, quotes, order status, account management and research. For active traders, the Fidelity ATP app provides full workstation functionality in mobile form, including advanced charting, options tools and one-click trading.

Both brokers provide capable, user-friendly apps. Fidelity offers more features for active investing and trading on the go. But Chase delivers a seamless mobile experience for casual investors.

Research and Tools

High-quality research and analysis is crucial for making informed investment decisions. Here’s how the research capabilities of Chase and Fidelity stack up.

Investment Research

For stocks, ETFs and mutual funds, Chase You Invest offers:

  • Quote details with fundamentals, ratings, news, filings
  • Investment reports and independent analysis
  • Everything Money podcast and video series
  • Product screener with filters and sorting
  • Thematic investing portfolios

Fidelity provides extensive coverage including:

  • Quote details – fundamentals, earnings, ratings, insider activity
  • Equity research reports from 10+ providers
  • Company tear sheets and proprietary analysis
  • Investor presentations, earnings call transcripts
  • Thematic and strategy-focused funds and portfolios
  • Product, sector, style investing guides and analysis
  • Powerful mutual fund and ETF screener

Both brokers also integrate third-party information into quotes, news and research. This includes Briefing.com, Morningstar, and TipRanks.

For investment analysis and idea generation, Fidelity has a clear edge. Their equity research is far more detailed with broker reports, proprietary data, tear sheets, transcripts and presentations. Mutual fund and ETF coverage is also stronger.

However, Chase still offers decent fundamentals and news for stocks along with third-party integrated tools. Casual investors should find enough resources and screening capabilities to support decisions.

Charting and Technical Analysis

On the You Invest website and trading apps, Chase provides basic stock charts with minimal customization options. There are no charting tools or technical studies available. The focus is on simplicity over functionality.

Active traders will find the Fidelity charting far more useful. On Fidelity.com, charts include:

  • Technical indicators – 50+ options like moving averages, Bollinger Bands
  • Drawing tools – channels, Fibonacci, trendlines, shapes
  • Flexible display – intraday, historical, log/linear scale
  • Event marker – flag important chart points
  • Customization – indicators, studies, aggregates

The charting capabilities improve further on Active Trader Pro. You can do extensive technical analysis with 100+ indicators, candlestick and volume studies, timeframes, customizations, and more.

For serious traders, the advanced charting and technical analysis at Fidelity is a significant advantage over the basic Chase platform.

Screeners

Finding the right securities to invest in is easier with a robust screener to filter on metrics.

The Chase You Invest screener allows filtering stocks and ETFs based on:

  • Valuation – P/E, P/B ratios, dividend yield
  • Performance – return percent, 52-week range
  • Fundamentals – market cap, volume, sector, industry
  • ETF category – equities, bonds, commodities, industries

Fidelity provides more powerful screeners including:

Stocks:

  • Fundamentals – valuation, margins, growth, financial strength, profitability
  • Technicals – performance, volatility, volume, trends, events, signals
  • Options – liquidity, volatility, Greeks
  • ESG metrics – carbon, diversity, ESG ratings
  • Categories – sectors, industries, market cap, region

Mutual funds:

  • Fees, returns, manager tenure, assets
  • Style, sector, asset class, family
  • Sustainability, ESG criteria
  • Rankings – Morningstar, Lipper

ETFs:

  • Cost, volume, assets, spreads
  • Market cap, sector, region, bond types
  • ESG data, sustainability metrics
  • Leveraged, inverse, active/passive

For discovering investment ideas that meet specific fundamental or technical criteria, Fidelity has vastly superior screening capabilities. The breadth and depth of filtering options exceed what Chase offers.

Portfolio Analysis

Monitoring the risk and return characteristics of your holdings is assisted by portfolio analysis tools.

With Chase You Invest, you get access to:

  • Basic holdings overview with asset allocation
  • Watchlists to track securities
  • Purchase history and estimated cost basis
  • Unrealized and realized gains/losses
  • Month-to-date and year-to-date return

Fidelity provides more detailed portfolio analytics:

  • Holdings analysis – asset allocation, sector, region, market cap breakdowns
  • Risk metrics – beta, R-squared, standard deviation
  • Rate of return – time-weighted and money-weighted, historical performance
  • Tax analysis – unrealized gains/losses, estimated income breakdown
  • Custom reports – transactions, gains/losses, dividends, deposits/withdrawals

For visualizing your asset mix and positions, Fidelity has better depth through tools like Pie and Heat Map. Performance measurement and risk metrics are also more extensive.

However, Chase does offer portfolio views and reporting to cover the basics. Casual investors get enough to gauge returns and asset allocation.

Robo-Advisor Platforms

In addition to traditional brokerage services, both Chase and Fidelity offer automated robo-advisor platforms.

For Chase, this comes in the form of Intelligent Portfolios. You complete a risk profile questionnaire and are assigned an ETF portfolio. Features include:

  • No account minimum
  • No advisory fees – you pay only underlying ETF expenses
  • Auto rebalancing and portfolio management
  • Tax-loss harvesting for taxable accounts
  • Access to a human advisor if needed

Fidelity Go is the robo-advisor platform for Fidelity accounts. With Go, you get:

  • $10 minimum investment
  • Annual advisory fee of 0.35%
  • Automated ETF portfolio aligned with your goals
  • Unlimited 1-on-1 guidance from Fidelity reps
  • Automatic rebalancing and reallocation
  • Tax-optimized asset location and harvesting

The Fidelity Robo-advisor offers more human support and advanced tax strategies. But the Chase automated platform has no advisory fee whatsoever. It’s an entirely free robo-investing solution.

Both brokers provide simple digital advising to complement self-directed trading. Fidelity Go adds more guidance and customization while Chase Intelligent Portfolios is completely free.

Physical Branches and Advisor Services

In addition to DIY investing, many brokerages offer financial advisor services. This includes dedicated account representatives and access to local branches.

Chase does not currently have physical branches for investment accounts. However, if you have a Chase Premier Plus Checking account and maintain a balance over $250,000, you may be assigned a dedicated advisor from J.P. Morgan Private Bank.

Fidelity operates over 200 Investor Center locations across the country. Account holders can visit in person for assistance from representatives.

For full-service investment management, Fidelity provides three tiers of advisory services:

  • Fidelity Personalized Planning & Advice – Get a dedicated licensed Financial Consultant for $25-$200 per month based on assets. They will provide asset allocation guidance, portfolio reviews, retirement planning and one-on-one support. A minimum $50,000 investment is required.
  • Fidelity Wealth Services – Dedicated account team including a portfolio manager, representatives and Fidelity specialists. Minimum $250,000. The advisory fee is 0.45% to 1.25% annually based on tiered assets.
  • Fidelity Institutional Wealth Management – Full wealth management catered to high-net-worth individuals, families, foundations and endowments. $10 million minimum.

With this range of advisory services, Fidelity can accommodate investors who want in-person guidance or full-service portfolio management. Chase does not currently have comparable offerings.

So for investors who value brick-and-mortar branches and advisor access, Fidelity is the better choice. But digital-only investors get robust platforms with either broker.

Security and Protection

The security of your assets and information is critical when choosing an online brokerage. Chase and Fidelity both use advanced measures to ensure accounts are protected.

Brokerage assets are secured in separate accounts at the parent banks – Chase Bank and Fidelity’s National Financial. Your cash deposits have FDIC insurance protection up to $250,000 at both firms.

For investments, Chase and Fidelity provide SIPC coverage up to $500,000 on securities including $250,000 cash. Additional brokerage insurance covers larger balances.

Both brokers use 256-bit SSL encryption for data transmission and to safeguard sensitive user information. App access requires strong passwords or biometric authentication like fingerprint scanning.

Overall, Chase and Fidelity adhere to industry-standard practices for account security, asset segregation, and insurance coverage. Between the two, there are no major differences in the measures taken to protect clients.

Customer Support

If questions or issues arise, you want reliable customer service options from your brokerage. Here’s an overview of support at Chase and Fidelity:

Chase

  • 24/7 phone support
  • Live online chat with short wait times
  • Mobile chat through the Chase Mobile App
  • Secure messaging via website and app
  • Branch appointments if you have Chase Premier Plus checking

Fidelity

  • 24/7 phone support with a dedicated investing team
  • Live web chat is available 07:00 to 21:00 EST
  • Text message support through the Fidelity App
  • In-person assistance at 200+ Investor Centers
  • Dedicated support for high-net-worth clients

The phone and digital support options are very similar for both brokers. But Fidelity also lets you connect in person for help at physical branches.

For customer satisfaction, Fidelity holds an A+ rating with the Better Business Bureau while Chase has an A rating. Both brokers deliver responsive, knowledgeable assistance overall. But Fidelity’s branch access earns them a slight edge for in-depth personal service.

Ease of Use for Beginners

New investors should look for an intuitive, educational brokerage platform. Between Chase and Fidelity, both brokers offer user-friendly experiences and extensive learning resources.

Chase You Invest

The Chase You Invest dashboard has a simple navigation and layout. Key features for beginners include:

  • Step-by-step tutorials for account setup and trading
  • Plain English descriptions for products and tools
  • Straightforward trade ticket with market/limit order defaults
  • Prebuilt screeners and watchlists to discover investments
  • Spotlights on popular stocks and ETFs
  • Introductory education on basics like dollar-cost averaging, asset allocation, choosing funds

The overall Chase interface is clean and focused on simplicity for those getting started. The learning content also covers core concepts for investing.

Fidelity

Fidelity prioritizes usability across its platforms with quick ways to find key tools and information. Helpful features for beginners:

  • Life stage investing guides to target goals like retirement or college savings
  • Prebuilt screeners and watchlists for top funds and sectors
  • Quick trade ticket for simple market and limit orders
  • Quick Links menu with shortcuts to popular tools and account management
  • Educational articles, videos and presentations on investing basics
  • Portfolio guidance based on age and risk tolerance
  • Easy account setup guided by helpful explanations

Fidelity provides clear step-by-step assistance during onboarding. Account holders have easy access to investing basics through the website and apps.

Both brokers do an excellent job making their platforms welcoming for first-time investors. Fidelity has a slight edge with more targeted education based on life stage and additional onboarding support. But overall, beginners can smoothly get started at either brokerage.

Promotions and Bonuses

Brokerages frequently offer promotions like free trades or cash bonuses to attract new customers.

Here are some of the top deals currently available:

Chase You Invest

  • $200 bonus when you open a new account with $25,000+ or $500 bonus for $100,000+
  • 100 commission-free online trades for new accounts
  • 10 free stock trades per month for customers with qualifying Chase bank accounts

Fidelity

  • $100 bonus for new accounts with $50,000+
  • 500 commission-free trades for accounts with $100,000+
  • Deposit cash, get a rewards bonus of up to $100 from Fidelity
  • 60 days of commission-free trades for opening a new account

Both brokers have lucrative offers for high-balance customers – over $100,000+ qualifies for the top bonuses. Chase also rewards combinations with their bank accounts. Fidelity provides bonuses for cash deposits.

For starters, Chase has a nice advantage – up to 100 commission-free trades for all new accounts. You don’t need a large balance to qualify. But Fidelity allows 60 days of free trading for any new signup.

Overall, new customers can benefit from cash and trading incentives at either broker. Chase technically has better free trade deals. However, the specific offer value depends on your deposit amount.

Reviews and Ratings

Here is an overview of how Chase and Fidelity are rated by top review sites for brokerages:

Chase

  • NerdWallet rating – 4.2 / 5
  • StockBrokers rating – 4.3 / 5
  • Trustpilot score – 2.7 / 5
  • App Store rating – 4.6 / 5 (You Invest iOS app)

Fidelity

  • NerdWallet rating – 4.9 / 5
  • StockBrokers rating – 4.5 / 5
  • Trustpilot score – 1.8 / 5
  • App Store rating – 4.8 / 5 (standard Fidelity iOS app)

And a sampling of real customer feedback:

“I like Chase You Invest for the convenience of having my investments integrated when I do my overall banking with Chase.” – Chase customer via Trustpilot

“Fidelity makes it really simple to set up my IRA and trade stocks. I love the research tools and options education too.” – Fidelity customer via NerdWallet

On aggregate review sites, Fidelity scores higher for overall brokerage services. But looking at app ratings, Chase keeps pace for mobile experience specifically.

Reading individual comments, customers praise both brokers for user-friendly interfaces, educational content, and transparent pricing. However, Fidelity draws more feedback on advanced trading tools while Chase wins on convenience for existing bank customers.

Which is Better Overall?

So which brokerage comes out on top in this comprehensive showdown – Chase or Fidelity?

For beginners and casual investors, Chase You Invest is an excellent choice that simplifies investing and provides helpful guidance. Integrating with Chase Bank accounts is a major perk as well.

However, Fidelity wins for active traders and investors who want access to more securities, in-depth research, advanced trading platforms, and in-person support.

Here’s a quick recap of where each broker shines:

Chase You Invest

  • $0 stock and ETF trades
  • No account minimums or maintenance fees
  • Strong mobile app
  • Simple trading platform for beginners
  • Seamless bank account integration
  • Generous promotions and bonuses

Fidelity

  • Industry-leading trading platforms – Fidelity.com, ATP
  • Vast research capabilities and tools
  • Widest range of investment products
  • Powerful screeners, portfolio analytics
  • Physical branches for in-person support
  • Advisory services and full wealth management

Overall, Fidelity comes out ahead with more capabilities for active traders and serious investors. But it’s very close, and Chase is better aligned if you want a convenient combined brokerage/banking experience.

Analyze each broker’s offerings against your own needs and priorities. That will reveal which one is the best fit for your individual investing approach!

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